Grand Hotel Normandy By Cw Hotel Collection Bruges, Bruges

The hotel had spacious and nice rooms but unfortunately smelled very badly of smoke, despite being smoke-free. The layout was a bit disorganized causing unnecessary queuing, although the space was nice overall. The service was incredibly welcoming from start to finish, with helpful guidance nearby, but missed on friendliness. The location was perfect for exploring the city on foot, close to major attractions but not noisy. The dining options were plentiful and tasty, but the breakfast area could get too crowded. Overall, a comfortable stay with some room for improvement.

The hotel is positioned perfectly for sightseeing, with many dining options nearby. The rooms are spacious and nicely furnished, albeit slightly dated, maintaining a high level of cleanliness. The service provided was helpful and kind, though there were encounters with rude staff members. The dining experience offered a wide variety of breakfast items and freshly baked bread. Overall, it's a good value for money choice.

My stay at the hotel was really enjoyable. The rooms were clean, comfortable, and spacious, offering all the facilities we needed. The staff was friendly and helpful, making our experience pleasant. The location, close to the center, was convenient for exploring the area. Although there was a sewer smell near the bathroom, the free parking was a great bonus. The dining experience was great, with a delicious range of foods, and the facilities were top-notch.

The hotel room was pretty and well-appointed, spacious, and airy, which was a welcome relief during the heatwave. However, an additional bed was provided at extra cost without any clear reason, giving it a vibe more like a cheap hostel room.

The hotel offers clean and spacious rooms with great breakfast and helpful staff. The location is convenient for exploring the city, close to shops and restaurants. However, some areas need updating.

My stay at the hotel had its ups and downs. The rooms, located on the second story, were a bit noisy due to their proximity to the cleaners' entrance, and they could use a makeover. However, they were cozy albeit on the smaller side. The service, especially from Bob Hoste and the evening bar staff, was top-notch, making it a delightful experience. The location was great, just a short walk to all the sites in Bruges. The dining options were acceptable but lacked variety at times. Overall, a mixed but pleasant experience.

The hotel offers nice and clean rooms, but the double bed being two single beds pushed together was a bit uncomfortable. The service was super friendly and helpful. The location is convenient, just a short walk from the train station and main sights, though slightly outside the center. The dining experience was excellent with plenty of fresh food options. Overall, a good value for money stay.

The hotel offers spacious rooms, making it great for families, despite the echoing effect and occasional temperature issues. The exterior complex adds a unique touch to the experience. The staff goes above and beyond to assist guests and provide a friendly atmosphere.

My stay at the hotel was lovely. The rooms were cosy and cute, although the lighting was a bit poor and there wasn't a fan initially, but they kindly provided one after we requested a room change. The service was exceptional, with the staff being ever-so helpful and discreetly accommodating all our needs. The location was perfect, close to the railway and bus stations, as well as the city center, offering a convenient base for sightseeing. The dining experience was enjoyable with a good selection and ample seating. Overall, a wonderful experience with great value for money.

The hotel provided incredibly spacious rooms with large and comfortable beds, but unfortunately, some rooms were noisy and too warm, needing updating. There was a noticeable sewer smell in one room, making it impossible to use the bathroom area. The staff were able to accommodate an early check-in without any issues, and they were excellent, very friendly, and helpful, although there were mold issues in some areas. The location was generally convenient, with easy access to the city center and nearby shops and restaurants. The dining experience had a good variety, even though there were occasional limitations like a faulty drinks machine affecting the choices. The hotel facilities were ideal for guests, including dry cleaning and housekeeping services.